AnswerMe Chatbot
Client: AnswerMeNow.com
When: June, 2024
Project Goals
AnswerMe aimed to create a chatbot that could efficiently gather user information and match them with qualified veterinary professionals, streamlining the matchmaking process.
Project Deliverables
- Chatbot for guiding users and gathering detailed information
- Database of topics and guiding principles for information gathering
- Knowledge base of common issues for context in RAG
- Cost-effective deployment system using AWS services
Challenges Encountered
The main challenge was refining the prompts and processes to quickly get to the core of the user’s issue within a limited number of interactions.
Project Outcomes
The chatbot successfully achieved its goal of gathering necessary information within about 3 interactions, enabling the site to perform efficient matchmaking between users and veterinary professionals.
Key Takeaways
- Careful design of prompts and processes is crucial for chatbots to effectively gather information and streamline user interactions.
- Leveraging cost-effective cloud services can enable scalable and efficient deployment of AI-powered solutions in AWS without compromises.